Frequently Asked Questions

1. Add to the cart
2. Payment completed
3. You will receive an email with the order number within 2 working days
4. You will receive an email with the tracking information
(This email will confirm your order is on its way out our doors to arrive at yours)
5. You can track your order before the order arrives

Unfortunately, once an order is placed, we're unable to cancel, edit or make changes.

However, please still feel free to contact us if you would like to leave us a message.

Unfortunately, once an order is placed, we're unable to cancel, edit or make changes.

However, please still feel free to contact us if you would like to leave us a message.

Unfortunately, we do not currently offer an exchange service.

However, please feel free to contact our customer support and check what else we could do for you.

You can return unworn products with a bag and tag attached. However, please note that our warehouse is currently located in China, and we do not generate return labels for international shipments, customers will be responsible for return shipment & cost. See our return policy for additional details.